Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust. Backed by Bessemer, a16z and Founders Fund.
About the role
We are seeking a Senior Manager, Specialist Business Partner (SBP) to serve as a strategic advisor and hands-on business partner to our Product and Enterprise Strategy Specialist leaders. This role will be a critical thought partner to senior leadership, helping translate company strategy into actionable priorities that drive multiproduct growth, customer adoption, and revenue across the Twilio business.
What they're looking for
- 8+ years of experience in sales/revenue operations, business operations, or strategy consulting, 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs) preferred
- Experienced in establishing and managing sales operating rhythms, including business reviews, QBRs, and forecasting processes, while leveraging data-driven insights to inform recommendations and drive business outcomes
- Intermediate to advanced experience navigating sales systems and reporting tools, specifically Salesforce, Excel, SQL, Looker, Gong, and Tableau
- Bachelor's degree in Business Administration, Finance, Economics, Analytics, or a related field required, MBA or advanced degree preferred
More about this role
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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Join the team as Twilio’s next Senior Manager, Specialist Business Partner (SBP)
We are seeking a Senior Manager, Specialist Business Partner (SBP) to serve as a strategic advisor and hands-on business partner to our Product and Enterprise Strategy...
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