Startups

Director, Engineering - Merchant & Pay

Upside · Austin · Remote

← All jobs
About Upside

Earn every time you shop gas, grocery, or food with Upside's free top-rated app. Get cash back on everyday necessities, making your purchases more rewarding. Download and start earning today! Backed by Bessemer and General Catalyst.

About the role

We're looking for a Director, Engineering to lead our Merchant & Pay hive - the group responsible for the retailer and partner side of our multi-sided marketplace. This team includes Pay, our in-flow payments experience, as well as supporting internal tooling for some of our operational partners. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Have 10+ years of engineering leadership experience, including experience managing managers, and a track record owning complex, business-critical systems end to end
  • Have led teams supporting merchant-, partner-, and/or payments-facing systems, or comparable B2B2C / marketplace domains
  • Are comfortable designing and reviewing solutions in AWS, and can make pragmatic tradeoffs between performance, reliability, and cost
  • Have a track record scaling platforms and partner integrations that support millions of users and enterprise-grade partners
  • Have experience integrating generative AI into engineering workflows to improve delivery speed, quality, and developer experience
  • Communicate clearly across technical and non-technical audiences, and can translate complex tradeoffs into roadmaps that balance speed, quality, and long-term business value
More about this role

We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.

We're looking for a Director, Engineering to lead our Merchant & Pay hive - the group responsible for the retailer and partner side of our multi-sided marketplace. This team includes Pay, our in-flow payments experience, as well as supporting internal tooling for some of our operational partners.

You'll combine strong technical judgment with people-first leadership, managing managers and teams across multiple domains, while partnering closely with Product, Data, and the other Engineering hives to keep merchant and partner systems...

Read the full posting on Upside's site ↗

Engineering

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.