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Senior Engineering Manager, Servicing

Upstart · United States | Remote · Remote

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About Upstart

Explore lending solutions through Upstart, including personal loans, debt consolidation, short-term relief, Cash Line, and HELOC. Check your rate today! Backed by Khosla, Kleiner Perkins and NEA.

About the role

Upstart’s Servicing teams play a critical role in supporting our borrowers throughout the life of their loan. They are responsible for helping ensure every borrower has a smooth, transparent, and empathetic experience—from the moment their loan is funded through final repayment.

What they're looking for

  • 10–15 years of software engineering experience, with 4–7 years in engineering management roles
  • Deep technical expertise in distributed systems, APIs, and systems design
  • Proven experience leading teams in regulated domains such as fintech, payments, or lending
  • Demonstrated ability to define and deliver complex technical strategies that align with business goals
  • Strong track record of building high-performing teams and mentoring engineering leaders
  • Excellent communication and cross-functional collaboration skills
More about this role

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work...

Read the full posting on Upstart's site ↗

Engineering Department

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