Backed by Greentown Labs.
About the role
Own customer relationships from onboarding through their service contract Create and deliver presentations to our customers that summarize HydroForecast’s value and performance, striking an artful balance of explaining technical details with communicating how HydroForecast improves their workflows, operations, bottom lines Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience working in a customer- or client-facing context
- Technical knowledge in hydrology and/or data science, machine learning, modeling, forecasting, computer science, and/or SaaS
- Comfort and experience with technology applications
- Strong written and verbal science communication
- High level of attention to detail and strong project management capabilities
- 4+ years of work experience
More about this role
Upstream Tech builds software for making decisions about the planet. We are looking for a talented team member to expand the reach and impact of HydroForecast , a global water forecast solution powered by AI and Machine Learning. Upstream Tech has expanded its customer base across private and public utilities and with the federal government on R&D and operational systems. Some of our larger customers and partners include Brookfield, U.S. Bureau of Reclamation, Ontario Power Generation, and NOAA.
We are seeking an experienced and driven team member to help retain and grow HydroForecast’s customer base. We are interested in candidates who thrive on engaging with customers and stakeholders to solve problems and create and grow deep relationships.
The right candidate is driven by our mission, has a technical background that aligns with hydrology/data science/machine learning, has an understanding and interest in water issues, and who demonstrates an excellent independent work ethic and desire to work closely with a driven and a geographically diverse “remote-first” team.
You will be the front lines of our relationship and communication with HydroForecast customers. You will help our...
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