Upwell automates freight AR from invoice to payment. Purpose-built for brokers, carriers, and 3PLs. Reduce DSO, eliminate manual billing work, and get paid faster. Backed by Revolution.
About the role
Upwell builds AI-powered order to cash automation for the logistics industry. We help freight brokers, carriers, and logistics companies reduce manual work across invoicing, accounts receivable, payments, and related customer workflows. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelors degree or equivalent education, experience, or demonstrated capability
- Strong written and verbal communication skills, with the confidence to interact professionally with customers
- Excellent organization, attention to detail, and follow-through
- Strong problem-solving and critical-thinking skills
- Ability and desire to learn new systems, processes, and subject matter quickly
- Ability to manage multiple priorities and carry work through to completion
More about this role
Upwell builds AI-powered order to cash automation for the logistics industry. We help freight brokers, carriers, and logistics companies reduce manual work across invoicing, accounts receivable, payments, and related customer workflows.
We are looking for a motivated, curious, and organized individual to join our AI Enablement team. This is an entry-level opportunity for someone who wants meaningful responsibility early in their career, broad exposure to a growing technology company, and hands-on experience in an AI-first environment.
The Operations Associate- AI Enablement will work directly with customers and across Upwell's Customer Success, Operations, Product, and Engineering teams. You will help understand customer workflows, implement and support those workflows within Upwell, resolve operational issues, and identify opportunities to improve how work gets done.
This is a customer-facing role from the start. You will communicate with customers and participate in customer calls from the beginning. As your knowledge and judgment grow, you will take increasing ownership of customer conversations, workflow discovery, implementations, and project.
** This is an operations and...
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