Improve digital, product, and customer experience decisions with real human insights from UserTesting’s platform. Backed by Accel and Insight.
About the role
As a Research Consultant on our Consulting Services team, you'll play a key role in helping customers successfully onboard to the UserTesting platform and build confidence in conducting their own research. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, or a related field, or equivalent practical experience
- 3+ years of experience in UX research, customer enablement, research operations, customer training, or a related field
- Strong organizational and time-management skills, with the ability to manage multiple customer engagements or projects simultaneously
- Foundational understanding of UX research methodologies, including usability testing, moderated interviews, and concept testing
- Experience conducting research studies, supporting research projects, or helping others use research tools and methodologies
- Experience presenting research findings and translating insights into clear, compelling stories and actionable recommendations for clients, internal leadership, or cross-functional stakeholders
More about this role
We’re Auros—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100— Auros delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
As a Research Consultant on our Consulting Services team, you'll play a key role in helping customers successfully onboard to the UserTesting platform and build confidence in conducting their own research.
You'll guide new customers through onboarding programs, provide hands-on training, and help...
Browse similar: Startup jobs · Remote jobs