Improve digital, product, and customer experience decisions with real human insights from UserTesting’s platform. Backed by Accel and Insight.
About the role
We’re looking for a Senior Solution Marketing Manager to help define how UserTesting brings its capabilities together to solve important customer problems across UX research, design, product, and emerging AI use cases.
What they're looking for
- 5+ years of experience in Solution Marketing, Product Marketing, Product Management, GTM Strategy, Customer Insights, UX Research, or a related discipline
- Experience marketing or developing solutions for complex B2B or enterprise customers
- Strong ability to understand customer problems, workflows, and buying dynamics and translate them into clear solutions, messaging, positioning, and use cases
- Experience working with one or more audiences such as UX research, design, product management, customer experience, insights, or other teams responsible for understanding customers and building experiences
- Strong customer discovery, storytelling, go-to-market, sales enablement, and communication skills
- Ability to work across Product, Sales, Marketing, Services, and other functions and turn multiple capabilities into a cohesive customer proposition
More about this role
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
We’re looking for a Senior Solution Marketing Manager to help define how UserTesting brings its capabilities together to solve important customer problems across UX research, design, product, and emerging AI use cases.
In this senior individual contributor role, you’ll develop a deep...
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