Welcome to Valon. Let's get you to the right place. Valon Mortgage has partnered with Carrington Mortgage Services to bring your mortgage experience into its next chapter. Tell us who you are, and we'll point you the right way. Homeowner Log in Servicer Log... Backed by a16z.
About the role
As a Product Strategist , you’ll shape the development of Valon’s SaaS servicing platform, then own the rollout with enterprise clients. You’ll drive engagements with customers, all the way from the opening sales pitch to implementation to post-launch success. You’ll work closely with technical and non-technical stakeholders to deliver seamless, high-impact solutions. This is a hybrid role blending project management, problem-solving, and strategic collaboration. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- High-agency and proactive—you drive progress and solve problems independently
- Technically capable—you enjoy building, debugging, and optimizing workflows
- Customer-focused—you can navigate complex client environments and deliver results
- Collaborative and adaptable—you’re comfortable working across teams in a fast-paced environment
- Entrepreneurial—you think like an owner and are excited to build processes from the ground up
More about this role
Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
The Product Strategist team comprises mortgage...
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