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People Operations Lead

Valon · New York · Remote

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About Valon

Welcome to Valon. Let's get you to the right place. Valon Mortgage has partnered with Carrington Mortgage Services to bring your mortgage experience into its next chapter. Tell us who you are, and we'll point you the right way. Homeowner Log in Servicer Log... Backed by a16z.

About the role

We’re looking for a senior, systems-minded People Operations Lead to run and improve the processes that support our employees from signed offer through offboarding. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 7+ years of experience in People Operations, HR Operations, or a related function
  • Meaningful experience owning broad People Ops responsibilities in a scaling organization
  • Deep, hands-on experience administering and optimizing Rippling
  • Strong experience with benefits administration, renewals, enrollment, vendors, and employee support
  • Experience coordinating immigration and work authorization processes with outside counsel or an immigration provider
  • Hands-on experience owning end-to-end multi-state payroll, including payroll taxes, registrations, and account management
More about this role

Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance.

Before providing the system of record that powers the entire industry, we built and ran our own mortgage servicer on it. That gave us a real regulated environment to prove our technology could replace the mainframe systems servicers have used for decades. Carrington acquired that servicer and adopted ValonOS as its core platform, allowing us to focus entirely on scaling our SaaS platform.

ValonOS is now on track to power 1 in 6 U.S. mortgages across major mortgage servicers like Newrez, Carrington, and ServiceMac. Every process on the platform is structured and programmable, enabling our AI agents to perform core servicing work, like handling payments, escrow, and homeowner questions, directly within the system's controls.

We recently raised a $150 million Series D at a $2.3 billion valuation by new investor Ribbit Capital, with continued support from existing backer a16z, amongst others.

We’re looking for a senior, systems-minded People Operations Lead to run and improve the processes that support our employees from signed offer through offboarding.

This is a...

Read the full posting on Valon's site ↗

People

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