Vanilla provides a hosted community forum solution. Vanilla helps companies turn their audience into an engaged community, grow traffic, reduce support, and increase revenue. Backed by Real Ventures.
About the role
The Data Integration Consultant configures, maintains, and validates the data mappings that connect customers' third-party systems with Higher Logic applications. Working within Product, this role uses the integration platform's mapping interface to translate incoming JSON objects and properties into target objects and properties, including custom objects and fields. The consultant applies transformations, formulas, conditional logic, filters, and literal values to meet customer use cases. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Ability to understand structured data and JSON, including objects, properties, identifiers, relationships, and custom fields, and translate business requirements into accurate source-to-target mappings
- Practical skill with data transformation, formulas, conditional logic, filters, and validation. Able to learn a mapping interface and independently configure and troubleshoot mappings within established practices
- Ability to investigate source data and destination results using appropriate query and inspection tools. Working proficiency with SQL and API testing sufficient to support data checks and technical diagnosis
- Understanding of SaaS integrations, APIs, authentication, and data synchronization sufficient to recognize limitations, diagnose issues, and explain needed enhancements to Engineering
- Strong attention to detail, organization, and follow-through across multiple customer configurations. Able to maintain clear records, follow priorities, adapt to changes, and escalate issues early
- Clear written and verbal communication with technical and nontechnical colleagues, customers, and vendors. Able to explain mapping decisions, evidence, and unresolved questions
More about this role
Higher Logic exists to connect people, knowledge, and ideas to improve lives and organizations. Through our community solutions, we empower growth-stage businesses and associations to build a more engaged and meaningful relationship with their customers and members. Higher Logic serves more than 3,000 customers, representing over 350,000 online communities with greater than 200 million users in more than 42 countries worldwide.
Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe that sharing ideas and feedback openly helps us to be successful. We believe that diversity and empathy bring us #AllTogether to make us stronger. We learn from failure and successes because both help us to grow and learn. We strive to understand the why behind our actions and bring our best selves to work every day.
The Data Integration Consultant configures, maintains, and validates the data mappings that connect customers' third-party systems with Higher Logic applications. Working within Product, this role uses the integration platform's mapping interface to translate incoming JSON objects and properties into target...
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