Startups

Implementation Manager- Government Solutions

Vector Solutions | News & Press · Bloomington, IN · Remote

← All jobs
About Vector Solutions | News & Press

Prepare your people and stay in compliance using industry-specific training, operational readiness, workforce management, and risk management solutions. Backed by Insight and Norwest.

About the role

Be passionate about implementing Vector Solution’s technology to your assigned business unit This role follows a hybrid schedule, with 2–3 days per week in-office Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 2 years in a customer-facing, service-oriented position focusing on relationship management
  • 2 years implementing software for customers and consider yourself tech savvy and able to pick up new technology quickly
  • Ability to perform in a self-managed environment
  • Excellent interpersonal skills are needed to develop strong business relationships with clients
  • Proficient in Microsoft Offices suite (Excel, Word, PowerPoint, Office), CRM (Salesforce), and the ability to learn additional software
  • Confidence presenting new ideas to clients and high-level executives
More about this role

Vector Solutions is a leading, AI-enabled, performance platform powering safe, compliant, and efficient operations for the public, educational, and commercial sectors. We bring training, safety, and workforce operations together to boost readiness, reduce risk, and drive high-performance results for the everyday heroes who count on us.

Vector Solutions is seeking an Implementation Manager with the skills to launch, and support customers, while working cross functionally with Vector team members to constantly improve and automate processes that not only benefit our customers, but the success of our team.

What You’ll Do

Be passionate about implementing Vector Solution’s technology to your assigned business unit

Be a consultative partner to guide configuration and implementation decisions based on the customer's use case and actively assist with platform configurations and troubleshooting

Lead implementation meetings with customer project managers and stakeholders focused on the implementation of the customer’s desired outcome

Design and manage the potentially custom implementation of larger, more complex partner

Embrace and apply emerging AI capabilities to improve implementation...

Read the full posting on Vector Solutions | News & Press's site ↗

Customer Experience

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.