Veeva delivers the industry cloud for life sciences with applications, agents, data, and consulting. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,500 customers, ranging from the world's largest pharmaceutical...
About the role
Ostro is a conversational AI platform for life sciences. We joined Veeva in early 2026 and serve a majority of the world's largest biopharma companies. As Head of Customer Success and Implementation Delivery, you will lead our customer success and services team and be part of Veeva Ostro's leadership team. You will help customers successfully implement our products, get results, and keep current with best Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Proven ability to build and lead teams with direct management experience
- Current experience in life sciences in a service-related role, either billable or non-billable
- Experience using data and analytics tools to measure and improve processes
- We need a hands-on manager who gets into details
More about this role
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities.
Ostro is a conversational AI platform for life sciences. We joined Veeva in early 2026 and serve a majority of the world's largest biopharma companies.
As Head of Customer Success and Implementation Delivery, you will lead our customer success and services team and be part of Veeva Ostro's leadership team. You will help...
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