Transform your provider network with Verifiable's Intelligent Infrastructure. Combine credentialing software, CVO services, and Agentic AI for 10x productivity. Backed by Y Combinator.
About the role
Own the customer relationship from the implementation hand-off through renewal and expansion, and keep CRM data accurate and up to date. Become a trusted advisor who drives retention, strong adoption and value delivery, and turns customers into advocates. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 3+ years in customer success or account management, preferably in enterprise SaaS
- Proven experience building relationships with C-level, VP and Director-level stakeholders
- Strong technical aptitude: you’re comfortable explaining APIs, integrations and implementation concepts at a high level
- Ability to prioritize, work independently and manage a large book of customers
- Deep tech stack experience, including leveraging AI, coupled with Slack, GSuite, Jira, and Notion fluency
- Thrives in a fast-moving, rapidly changing environment
More about this role
Verifiable is a provider credentialing and network monitoring platform, delivering industry-leading AI, API and Software solutions to help healthcare organizations optimize operations at enterprise scale. We are a top Salesforce partner, winning the 2024 Salesforce Partner Innovation Award, and also were named to Inc. 5000 2025, the most prestigious ranking of America's fastest-growing private companies. We work with leading healthcare organizations such as Humana Dental, Talkspace, Headway, Empower Pharmacy, and many others.
We're a fast-moving, early-stage team that values impact, ownership, and follow-through. Everyone here rolls up their sleeves, dives into ambiguity, and takes end-to-end responsibility for meaningful work. Priorities shift, problems aren’t always perfectly defined, and we move with urgency so we look for people who are energized by hard problems, rapid learning, and stepping in wherever the team needs support.
We’re collaborative and human, but we keep a high bar. If you thrive in a scrappy, high-ownership environment where your work directly shapes the company’s trajectory, you’ll feel right at home here.
Verifiable is hiring a Customer Success Manager to...
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