Modern, cloud-managed security cameras, access control, and smart building solutions in a single, fully integrated security system. Free 30-day trial. Easy setup. Backed by General Catalyst, Lightspeed and Sequoia.
About the role
We are looking for a brilliant, highly curious Customer Experience Researcher who moves at startup speed to join our Design team and help us scale our customer research footprint across our physical security and smart hardware product lines. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- High Aptitude & Curiosity: A couple of years of UX/Product research experience is preferred, immense curiosity, and a growth mindset matter just as much. We want someone eager to adapt to our fast-paced environment
- Operational Hustle: You are comfortable rolling up your sleeves to handle the logistics of research—from writing screeners to target customers and managing outreach and scheduling
- Executive Presence: You are highly articulate, confident, and comfortable commanding a room or leading a Zoom call with enterprise decision-makers and executives
- Cross-Functional Collaboration: You thrive on human connection. You prefer deep, qualitative interviews over monitoring anonymous usability metrics
- Hardware Willingness: You don't need prior hardware or industrial design experience, but you must be excited to dive into the physical world of IoT, connected devices, and physical security
More about this role
Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.
You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.
We are looking for a brilliant, highly curious Customer Experience Researcher who...
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