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Customer Success Manager

VerSe Innovation · San Francisco · On-site

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About the role

We’re hiring a Customer Success Manager to own the relationship and commercial outcomes for a portfolio of enterprise energy buyers after they sign. This is a high-ownership, high-visibility role for someone who knows renewable energy procurement inside and out and can be a trusted advisor to sophisticated energy and sustainability teams from day one. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 4+ years in customer success, account management, or client-facing advisory/consulting — ideally in energy, cleantech, or enterprise SaaS
  • Deep, working knowledge of renewable energy procurement: PPAs/VPPAs, RECs/EACs, and wholesale power markets (e.g., ERCOT, PJM, MISO, SPP)
  • A track record managing large enterprise relationships and owning retention and expansion outcomes
  • Comfort with data and analytics able to interrogate technical outputs and turn them into a business narrative
  • Outstanding executive communication , and the instinct to ask the probing questions that surface what a customer actually needs
  • A builder’s mindset comfortable operating with ambiguity in a startup, and willing to travel to customers (~20–30%)
More about this role

The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy it's about unlocking the future of AI.

At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy.

We’re hiring a Customer Success Manager to own the relationship and commercial outcomes for a portfolio of enterprise energy buyers after they sign. This is a high-ownership, high-visibility role for someone who knows renewable energy procurement inside and out and can be a...

Read the full posting on VerSe Innovation's site ↗

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