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Product Operations Manager

Vesta · Remote · Remote

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About Vesta

Vesta is the AI-native mortgage LOS where your people and AI agents work loans together, automating operations from application to funding. Backed by a16z.

About the role

Vesta has found product-market fit, and the team is growing fast. As we grow, it gets harder to keep the people who build the product (product, engineering, design) connected to the people who work with customers every day (implementations, support, sales). Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • You're proactive and resourceful. You move without being told, figure out what needs doing, and find a way through ambiguity and blockers rather than waiting for someone to clear the path. This is the trait that most predicts success on our team
  • You're a strong process designer. You've designed cross-team processes from scratch, owned them end to end, and they kept working after you stepped away. We'll ask to see examples
  • You're a systems thinker who prefers fewer, better processes. You'd rather delete a process than add one
  • You know the tools product and customer-facing teams live in (Linear, Notion, Slack, Zendesk) and have opinions about how they should be set up
  • You communicate, verbally and in writing, clearly and concisely: release notes, launch briefings, and summaries that people actually read
  • You earn trust without authority. PMs, engineers, implementations, support, and sales see you as the person who makes their week easier, not as process police
More about this role

Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review.

We're here to change it.

Vesta was founded to rebuild the mortgage LOS from the ground up. Our founding belief is that the future of mortgage lending will be a fully automated process. Today, our AI augmented platform makes that a reality. Our mission has been to build a platform where AI isn’t just an add-on, but the core engine that transforms how a loan is actually manufactured.

Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers.

And, we're not alone.

We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index...

Read the full posting on Vesta's site ↗

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