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About the role
As a Regulatory Operations Lead, you will lead complex compliance and operational programs directly supporting Via's transit partnerships. You will oversee end-to-end regulatory operations, ensure strict adherence to public transit rules and safety standards, integrate modern AI-driven operational tools, and drive strategic cross-functional execution. **This role is based in NYC with a 3x per week office requirement.** Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experienced operations manager, with at least 6+ years of experience and hold a Bachelor's degree
- Independent self-starter who thrives in fast-paced environments and feels comfortable with a high level of responsibility
- Expert project and program manager with strong skills in building systems to calendar, monitor, and track complex dependencies across cross-functional teams
- Effective communicator who excels in conducting complex operational analyses and distilling key insights for various stakeholders
- Project ownership mindset: Effective at managing multiple tasks simultaneously, comfortable taking on responsibility, and working in an independent manner
- Collaborative team player skilled at generating buy-in and working effectively across legal, policy, and operations teams
More about this role
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a Regulatory Operations Lead, you will lead complex compliance and operational programs directly supporting Via's transit partnerships. You will oversee end-to-end regulatory operations, ensure strict adherence to public transit rules and safety standards, integrate modern AI-driven operational tools, and drive strategic cross-functional execution.
**This role is based in NYC with a 3x per week office requirement.**
- Regulatory Compliance & Governance: Manage and ensure full compliance with federal, state, and local transit regulations, accessibility mandates (e.g., ADA), and contractual public transit requirements (e.g., FTA).
- AI & Automation Integration: Modernize operational compliance by integrating AI tooling, automated reporting pipelines, and predictive risk detection; replacing legacy transit paperwork with scalable AI solutions.
- Operational Performance & Risk Management: Build the analytical infrastructure to monitor service-level agreements, conduct strategic audits,...
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