Viaduct is a cloud platform that derives actionable insights from connected vehicle data to power applications such as predictive maintenance, driver identification, and driver safety scores. Backed by Innovation Endeavors.
About the role
In addition to your responsibilities as a customer success engagement manager, you will be supporting various Solution Architect responsibilities including but not limited to: Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 7+ years of experience in data analytics, with at least 5 years in a leadership role
- Proven track record of managing and delivering large-scale analytics projects with diverse teams
- Experience in customer-facing roles and the ability to build and maintain strong customer relationships
- Demonstrated ability to innovate and drive business growth through analytics
- Ability to manage multiple projects simultaneously
- Exceptional communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders
More about this role
Viaduct is designed for the new era of manufacturing and powered by patented predictive models, Viaduct delivers a single, real-time view of your operations that help manufacturing
teams improve yield, eliminate rework, and reduce costs. By turning complex operational data into actionable insights, our customers catch issues earlier and maximize asset performance. Take a couple minutes to view this “day in the life” video and the S&P Global independent market insight report .
We are searching for an engagement manager experienced in customer success and data analytics. This role will lead several customer engagements to ensure realized value. As a key member of our customer success team, you will be the primary point of contact for customers, ensuring they are allocated proper resources, consistently receive quality service, and have access to all of the benefits that Viaduct provides. Additionally, you will work directly with our data science, product, and engineering teams to evolve our solution to fit customer needs and changing market dynamics.
The role requires excellent attention to detail, collaboration, communication and organizational skills, paired with the ability to...
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