Run full-resolution simulations in minutes. Vinci’s foundation model for physics unites AI acceleration with verified solvers for as-built accuracy. Backed by Khosla.
About the role
As a Customer Success Manager at Vinci, you will own customer outcomes and operating cadence across the customer lifecycle, beginning during pilot deployment, landing the first deal and expanding the account adoption, value realization, renewal readiness, and expansion. Reporting to the Head of Customer Solutions, you will manage a focused portfolio of approximately 5–10 strategic enterprise accounts. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 3+ years of experience in Customer Success or a comparable customer-facing role, with direct responsibility for customer relationships, adoption, or outcomes
- Strong project and program management skills, with experience coordinating customer-facing initiatives across milestones, dependencies, risks, stakeholders, and timelines
- Ability to manage multiple concurrent customer workstreams with strong organization, prioritization, documentation, and follow-through
- Strong written and verbal communication skills and the ability to build trusted relationships with technical and business stakeholders
- Ability to identify customer risks, coordinate cross-functional resources, and drive issues toward resolution
- Demonstrated ability to learn a complex technical product and customer workflows quickly and communicate effectively with highly technical customer teams
More about this role
Vinci is building the future of engineering intelligence.
We created the first AI-native computational platform built on Foundation Models for Physics. It lets engineering teams bring deterministic, solver-accurate physics into every stage of hardware design, while designs are still changing and before the cost of change compounds. By combining AI, physics and high-performance computing, Vinci makes it possible to explore far more design alternatives, uncover insights that were previously out of reach, and optimize products in minutes instead of days.
Leading semiconductor and electronics companies already use Vinci to solve some of the world’s most computationally demanding engineering problems. As we grow, we’re building the team that will define the next generation of engineering infrastructure.
As a Customer Success Manager at Vinci, you will own customer outcomes and operating cadence across the customer lifecycle, beginning during pilot deployment, landing the first deal and expanding the account adoption, value realization, renewal readiness, and expansion. Reporting to the Head of Customer Solutions, you will manage a focused portfolio of approximately 5–10 strategic...
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