Virtuous Software is a Customer Relationship Management (CRM) software solution that helps charities raise more money. Its platform aims to help organizations build better relationships with donors and streamline their fundraising efforts. Backed by Praxis.
About the role
Virtuous is building something exciting inside our Customer Experience organization: a small, technically elite Services function designed to deliver high-impact, productized solutions to nonprofits at scale. This is a builder role. The Integrations Engineer, AI Services requires deep technical experience and the creativity to solve customer problems by designing and delivering integrations and AI-powered solutions, and doing it in a way that is repeatable, documented, and scalable across our client base. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of hands-on technical work in a customer-facing environment, with direct ownership of integration design and delivery
- Production experience building API integrations, ETL pipelines, and webhook-driven automation, not just configuring tools, but writing code
- Demonstrated ability to work across the full solution lifecycle, discovery, design, build, testing, deployment, and documentation
- Experience building and deploying AI-assisted workflows, including LLM integration and human-in-the-loop application design
- Experience working in cloud services environments (AWS, Azure, GCP) including deployment, monitoring, and scaling
- Strong written and verbal communication, you can explain technical architecture to a nonprofit COO without losing them
More about this role
Virtuous is building something exciting inside our Customer Experience organization: a small, technically elite Services function designed to deliver high-impact, productized solutions to nonprofits at scale. This is a builder role.
The Integrations Engineer, AI Services requires deep technical experience and the creativity to solve customer problems by designing and delivering integrations and AI-powered solutions, and doing it in a way that is repeatable, documented, and scalable across our client base.
The model we have in mind is closer to a Forward Deployed Engineer than a traditional Developer. You will own the full arc of discovery, solution design, build, delivery, and iteration. You will also be central to productizing what you build, turning individual engagements into packaged offerings that can be sold and delivered to many customers as part of a new market place.
Embed with nonprofit customers to understand their data ecosystems, operational workflows, and integration gaps, not just surface-level requirements.
Lead technical discovery and solution design, translating dynamic, complex customer environments into scoped, deliverable solutions.
Build and maintain customer...
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