Spend less time on paperwork and more time with patients with beautifully simple e-prescribing. Vitl is a technology company dedicated to making e-prescribing, pharmacy management, and virtual care beautifully simple for healthcare providers. Backed by SignalFire.
About the role
VITL’s marketplace only works when the pharmacy side works. The Head of Pharmacy Success owns that side — the 503A and 503B compounding pharmacy network that fills every clinic order. You are accountable for whether an order ships on time, correctly, and from a pharmacy that is licensed, compliant, and priced to win. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience holding partners to commercial agreements and pricing commitments — enforcing what was agreed and pushing back when they drift
- Fluency with operational data — you can read a fulfillment dashboard, spot the problem pharmacy, and know what to do about it
- Familiarity with the cash-pay compounding space — GLP-1s, NAD+, peptides, IV wellness — and how market dynamics affect pharmacy pricing and availability
- Comfort partnering with Product and Engineering as a domain expert, strong follow-through across many partners with clean documentation habits
More about this role
Type: Full-time
VITL’s marketplace only works when the pharmacy side works. The Head of Pharmacy Success owns that side — the 503A and 503B compounding pharmacy network that fills every clinic order. You are accountable for whether an order ships on time, correctly, and from a pharmacy that is licensed, compliant, and priced to win.
The role covers contract enforcement, SLA accountability, ongoing pricing management, billing, formulary, escalations, and pharmacy-facing product. When something breaks, you fix it. This is a senior IC role with a mandate to build the pharmacy-success function — not just run it. We’re open to candidates from marketplace supply-side operations, compounding pharmacy operations, or both. The overlap is where the best candidates live.
Pharmacy agreements — own and enforce contracts: SLA commitments, participation terms, and commercial pricing
Pharmacy onboarding — verify licensure and multi-state authority, confirm USP / / status, load formulary and pricing, validate test orders before go-live
Network coverage — identify gaps by medication, dosage form, and geography; recruit or activate capacity to close them
Pharmacy integration — serve as the primary...
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