watchTowr is the Preemptive Exposure Management platform built for AI-driven attack timelines, identifying exposure fast and mitigating at attacker speed. Backed by Peak XV.
About the role
We are looking for a Customer Success Manager to support our customers and stakeholders fully leverage our technology, while also acting as a key execution resource across customer support, internal projects, and tooling. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2+ years in a customer success or project management role
- Experience in cyber security industry (ideally Threat Intelligence and/or Offensive Security-type solutions), managing enterprise SaaS accounts
- Experience engaging and interacting with business stakeholders in client environments
- Comfortable operating in an execution-heavy role with a mix of customer-facing and internal responsibilities
- Clear and concise communicator, both written and verbal, with strong listening skills and the ability to understand customer pain points
- Highly organised with strong time management skills and the ability to juggle multiple priorities simultaneously
More about this role
watchTowr is the Preemptive Exposure Management capability trusted by Fortune 500 companies and critical infrastructure providers.
By combining proactive threat intelligence, real attacker telemetry, and automated red teaming, watchTowr continuously identifies and validates real exposure - so security teams can outrun real-world threats.
When exploitation happens in hours, watchTowr delivers what no one else can: time to respond.
We are a global team of operators, researchers, and engineers who have spent years thinking like attackers - and we are now building the technology to stop them. Our work is recognised across the industry, with original vulnerability research from watchTowr Labs and innovations like Instinct and Attacker Eye shaping the future of cybersecurity.
Backed by $29M in funding, recognised by Gartner, and scaling fast across the globe, we are in a high-growth phase of our journey. We are a young, high-energy, and research-driven team, obsessed with building world-class technology - and we want exceptional people to join us.
We are looking for a Customer Success Manager to support our customers and stakeholders fully leverage our technology, while also acting as a...
Browse similar: Startup jobs · Remote jobs