Webflow Ventures is Webflow’s corporate venture fund that invests in and partners with innovative startups.
About the role
The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. United States (all figures cited below are in USD and pertain to workers in the United States) Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 8+ years in customer success, account management or consulting at a B2B software company, including enterprise accounts and executive relationships
- 2+ years managing a customer success, account management or customer growth team
- Proven success driving retention, expansion and revenue growth against commercial targets such as net revenue retention
- Ability to influence executives, both with customers and internally
- Technical aptitude across codebases, deployment pipelines, integrations, permissions and security, with the ability to partner credibly with developers. Production coding is not required
- Applied AI: building real AI workflows or agents, evaluating their output and setting realistic expectations.Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations
More about this role
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Manager, AI Customer Success to help us build and lead the Customer Success team for Source by Webflow, a new platform where marketing teams and their AI agents launch, optimize and scale digital experiences together. Source is in limited research preview today, and this team will support customers as it moves into commercial availability.
You’ll start as a player/coach, owning a small portfolio of strategic enterprise Source accounts, including renewals and growth. As Source adoption grows, you’ll build and scale the team. Your job is to help customers get agents into production, prove the business value, and turn that into retention and expansion. This is a first of its kind role for a first of its kind product. There is no playbook yet, and you will write it.
Full-time
Permanent
Exempt
The cash compensation for this role is tailored to align...
Browse similar: AI jobs · AI startup jobs · Startup jobs · Remote jobs