Accelerate your AI and HPC workloads. Discover WEKA® NeuralMesh™, the high-performance, software-defined storage system built for accelerated compute. Backed by Norwest.
About the role
AI Hyperscalers build GPU platforms and sell them to their own customers. WEKA is the data layer under those platforms. As Senior Designated Services Engineer, you are the named engineer for an assigned AI Hyperscaler. You know the environment as your own. You work proactively, not from a ticket queue. You are the owner of the account relationship and the escalation path into WEKA. This role blends the DSE and the TAM. Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
AI Hyperscalers build GPU platforms and sell them to their own customers. WEKA is the data layer under those platforms. As Senior Designated Services Engineer, you are the named engineer for an assigned AI Hyperscaler. You know the environment as your own. You work proactively, not from a ticket queue. You are the owner of the account relationship and the escalation path into WEKA. This role blends the DSE and the TAM. About 80% of your time is hands-on engineering: architecture, deployment, performance, and issue resolution. About 20% is programmatic: the cadence, reviews, planning, and reporting that keep the customer’s needs covered over time. You own both. Premium Services coverage is business hours in the customer’s geography, single or multi-geo. Engineering and Operational Ownership (about 80%) Know the environment. Hold a current picture of the customer’s WEKA clusters, client fleet, networks, Kubernetes deployments, and tenant workloads. Track changes and configuration. Monitor proactively. Use WEKA Home, autosupport, observability, and remote monitoring to find risk before it reaches production. Act on it. Resolve technical problems. Own customer issues from open to root...
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