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Senior Client Engagement Manager

Wellist · Boston, MA · On-site

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About Wellist

Backed by .406 Ventures.

About the role

As Senior Manager, Client Engagement, you will own engagement strategy and execution across our employer clients. You will identify opportunities to improve enrollment, develop targeted campaigns, manage execution, and help clients understand what is driving results. This is an individual contributor role for someone who can move comfortably between strategy and execution. You will use AI tools and a network of designers, contractors, and vendors to deliver high-quality work at speed. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 6+ years of experience in client engagement, growth or lifecycle marketing, program management, strategy consulting, or a related field
  • Meaningful ownership of end-user adoption, activation, or enrollment
  • Exceptional writing skills and the ability to turn complex information into clear, actionable communications
  • Experience managing campaigns from strategy through execution and measurement
  • Strong analytical judgment and comfort using performance data to guide decisions
  • Experience working with senior client stakeholders, including Total Rewards, benefits, and HR leaders
More about this role

At Wellist, we are building the support system we would want for our own loved ones. For more than a decade, we have helped people navigate life’s most challenging moments by connecting them with the right support.

Our platform powers those connections, but a benefit no one knows about helps no one. Employee enrollment is essential to delivering impact, demonstrating client ROI, and supporting Wellist’s continued growth.

As Senior Manager, Client Engagement, you will own engagement strategy and execution across our employer clients. You will identify opportunities to improve enrollment, develop targeted campaigns, manage execution, and help clients understand what is driving results.

This is an individual contributor role for someone who can move comfortably between strategy and execution. You will use AI tools and a network of designers, contractors, and vendors to deliver high-quality work at speed.

  • Build tailored strategies designed to drive more than 60% enrollment within 12 months of launch.
  • Identify engagement gaps across locations, employee populations, and benefit types.
  • Use performance data to prioritize resources and continuously improve each client’s plan.

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Read the full posting on Wellist's site ↗

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