At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. Backed by Sequoia.
About the role
Western Digital is seeking a Staff Technologist to join the Customer Technical Sales & Support (CTS) organization supporting strategic cloud and hyperscaler customers. This role acts as the primary technical bridge between WD Engineering and customers, owning deep understanding of customer storage architectures, qualification requirements, deployment models, and field issues. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related technical field
- Strong understanding of storage system architecture, server/storage integration, and customer deployment models in cloud or hyperscale environments
- Experience working directly with customers in a field applications, systems architecture, customer engineering, or technical support capacity
- Ability to debug technical issues across hardware, firmware, software, and system interactions
- Strong written and verbal communication skills, including ability to present technical material to engineers and executive stakeholders
More about this role
Western Digital is seeking a Staff Technologist to join the Customer Technical Sales & Support (CTS) organization supporting strategic cloud and hyperscaler customers. This role acts as the primary technical bridge between WD Engineering and customers, owning deep understanding of customer storage architectures, qualification requirements, deployment models, and field issues.
The successful candidate will lead technical engagements from early evaluation through production support, drive issue resolution across firmware, hardware, and systems teams, and translate customer needs into actionable input for product and engineering roadmaps. This is an individual contributor role with broad influence across Sales, Engineering, Product Management, and Quality.
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related technical field.
- Significant hands-on experience in storage systems, HDDs, server/storage platforms, or data center infrastructure; WD’s current CTS/architect postings point to a senior profile with roughly 5+ years of directly relevant experience.
- Strong understanding of storage system architecture, server/storage integration, and...
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