Official wheels marketplace for enthusiasts. Backed by Techstars.
About the role
This highly visible position will work closely with Client Management and key operational areas and is responsible for 100% client retention. The Account Manager will build and manage relationships acting as the conduit and advocate executing transactions on behalf of our clients. As a key member of the client facing team, the Account Manager will participate in defining, executing, and initiating activities across the organization to assure an exceptional client experience.
What they're looking for
- Manage a diverse portfolio of Clients
- Process, oversee and seek resolution on all Client operational requests
- Set up, facilitate Client Action register calls, and ensure items are progressing to completion
- Establish yourself as a knowledgeable resource in products, services, and communications to our clients
- Coach Clients on best practices to ensure their fleet is optimally run
- Help Client set up essential reporting in Fleetview so that exceptions are managed timely
More about this role
JOB OVERVIEW
This highly visible position will work closely with Client Management and key operational areas and is responsible for 100% client retention. The Account Manager will build and manage relationships acting as the conduit and advocate executing transactions on behalf of our clients. As a key member of the client facing team, the Account Manager will participate in defining, executing, and initiating activities across the organization to assure an exceptional client experience. This position will be responsible for the day-to-day activity of a diverse portfolio of clients. This individual will work with employees, leaders, customers, and suppliers at all levels of the organization on a regular basis. They will participate in Client meetings, planning, and leading action register initiatives and projects. This position requires an individual to be self-motivated, results oriented, energizing, and able to engage in many different activities and projects at the same time. Success depends on building relationships with internal and external stakeholders, while exercising initiative and flexibility. The Account Manager must be able to work in a dynamic, fast paced environment...
Browse similar: Startup jobs