Official wheels marketplace for enthusiasts. Backed by Techstars.
About the role
The Customer Service Representative will be responsible for managing all functions related to all incoming client and vendor inquiries in a timely and professional manner. Maintain client and vendor relations by handling and resolving various requests across the business. They will be required to assist management with streamlining workflow processes. The role requires the ability to use an analytical mindset to assess data and prioritize tasks in a fast-paced, fluid environment. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- This position has no leadership responsibilities
- Displays self-control and assumes responsibility
- Works effectively with systems, thorough and accurate
- Adapts to fast paced environment and pursues learning and development
- Demonstrates resourcefulness and solves problems
- Champions innovation and demonstrates creativity
More about this role
The Customer Service Representative will be responsible for managing all functions related to all incoming client and vendor inquiries in a timely and professional manner. Maintain client and vendor relations by handling and resolving various requests across the business. They will be required to assist management with streamlining workflow processes. The role requires the ability to use an analytical mindset to assess data and prioritize tasks in a fast-paced, fluid environment.
This position is a second-shift role, with standard working hours of 10:30 a.m. to 7:00 p.m. EST. (30-minute lunch)
KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS
- Responsible for reviewing, analyzing, and completing vendor and client inquiries in a timely manner
- Identifying the root cause of vendor and client inquiries
- Assist management with streamlining workflow process
- Review, analyze, and process billing and payment of vendor invoices
- Manage 3rd Party Payment Services as requested
- Ability to extract account payable reporting for vendors and analyze
- Responsible for reconciling vendor statements
- Responsible for analyzing client invoicing reports and issuing client credit and/or rebills
-...
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