Official wheels marketplace for enthusiasts. Backed by Techstars.
About the role
At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth. At Wheels, leaders are expected to model and champion our cultural attributes through their actions: Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- This position’s leadership responsibilities involve demonstrating ethics and integrity, developing adaptability, displaying drive and purpose, and exhibiting leadership stature
- Leads the Rapid Response Team and demonstrates informal influence to cross-functional team members
- Professionally communicates to both internal and external customers and portray the knowledge, confidence, and meticulousness of a manager and team leader
- Demonstrates above average judgment and decision-making abilities. Consider the relative costs and benefits of potential actions to choose the most appropriate one
- Able to tactfully handle multiple competing longer and shorter-term timelines, while working with team members and direct reports to ensure service excellence towards all work
- Problem solver, good negotiating skills and the ability to stay objective when interacting with dealers
More about this role
JOB OVERVIEW
The Manager, Special Programs will work closely with the Special Programs team and the business on account management business functions including, but not limited to, vendor activation, contract review, execution and setup, lifecycle vendor and supply chain management activities as well as internal and external inquiry/issue resolution. Responsibilities include documenting processes, roles and responsibilities, researching and clearing bottlenecks within the supply chain, and establishing effective communication with internal and external stakeholders. The Special Programs Manager should be able to manage multiple competing deliverables while delivering excellent service to the client(s).
KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS
- Manages the special program client processes within various business functions including, but not limited to: Vendor activation and SLA/SOW set up and review.
- Regular supply chain health reviews and vendor management activities
- Manage the upstream, in-life and downstream vendors involved with the lifecycle activities of customer vehicles and provide support to client(s) where needed
- Ensure that vendor business reviews, SLAs, and...
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