Official wheels marketplace for enthusiasts. Backed by Techstars.
About the role
The role of the Service Advisor II is to manage maintenance repairs on behalf of Wheels and within our clients’ parameters. This specialized/technical position will spend most of the time negotiating with vendors on proper repair procedures, cost effective pricing, and vehicle downtime. While approving repairs on our client’s behalf, special attention must be given to ensure specific Client instructions and approval parameters are followed. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Handles calls from drivers, vendors, shops, and fleet managers and will create purchase orders for maintenance and repairs
- Ensure safety related and scheduled repairs are completed
- Approve proper repair based on mileage, months in service, and prior repair history
- Negotiate the cost of repair to the published fleet price or the pre-negotiated Wheels Network rates & times
- Adhere to current parts and labor reference guides for parts pricing and labor times
- Manage Client authorizations limits and instructions
More about this role
JOB OVERVIEW
The role of the Service Advisor II is to manage maintenance repairs on behalf of Wheels and within our clients’ parameters. This specialized/technical position will spend most of the time negotiating with vendors on proper repair procedures, cost effective pricing, and vehicle downtime. While approving repairs on our client’s behalf, special attention must be given to ensure specific Client instructions and approval parameters are followed. When Fleet authorization is required, the Service Advisor II should use a consultative approach, including providing a repair recommendation.
KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS
- Authorize mechanical repairs on behalf of Wheels’ Clients and ensure repairs are within appropriate client parameters. This will include researching pricing for parts and labor and discussing repairs with vendors and clients.
- Handles calls from drivers, vendors, shops, and fleet managers and will create purchase orders for maintenance and repairs.
- Ensure safety related and scheduled repairs are completed.
- Approve proper repair based on mileage, months in service, and prior repair history.
- Negotiate the cost of repair to the published fleet...
Browse similar: Startup jobs · Remote jobs