About Wheelprice
Official wheels marketplace for enthusiasts. Backed by Techstars.
About the role
The Telematics Specialist will be responsible for acting as a Telematics point person on the Client Activation Team to facilitate implementation of new Telematics clients and to provide excellent customer service for existing clients. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Participate/lead status calls with the client and vendor to help set up new Telematics clients
- Work closely with vendor and installer to ensure successful installations
- Handle implementation calls with the client and vendor and review the parameters in CASE
- Must learn and demonstrate a knowledge of vehicle telematics
- Provide excellent customer service to all existing Telematics clients to resolve issues and handle changes
- Other Duties Coordinate device installations with installers
More about this role
JOB OVERVIEW
The Telematics Specialist will be responsible for acting as a Telematics point person on the Client Activation Team to facilitate implementation of new Telematics clients and to provide excellent customer service for existing clients.
KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS
- Participate/lead status calls with the client and vendor to help set up new Telematics clients.
- Work closely with vendor and installer to ensure successful installations.
- Handle implementation calls with the client and vendor and review the parameters in CASE.
- Must learn and demonstrate a knowledge of vehicle telematics.
- Provide excellent customer service to all existing Telematics clients to resolve issues and handle changes.
- Other Duties Coordinate device installations with installers.
- Provide phone coverage for incoming calls.
- Other duties and responsibilities as assigned.
LEADERSHIP RESPONSIBILITIES
- This position has no leadership responsibilities.
COMPETENCIES - SKILLS
- Ability to simultaneously and effectively coordinate multiple efforts across functional teams and individuals.
- Strong facilitation and communication skills both in written and verbal at various...
Browse similar: Startup jobs