Wheely is a luxury ride-hailing service that allows customers to book chauffeur-driven journeys on-demand and in advance through an app. It operates in London, New York, Dubai, and Paris. Backed by Space Capital.
About the role
As a US Trainer, you will own and protect the quality of Wheely’s service, ensuring our chauffeur partners consistently deliver an exceptional, five-star luxury experience. Working closely with local operations teams and our global headquarters, you will design, deliver, and continuously refine training content for our chauffeur fleet. This is a hands-on role where you will take ownership of chauffeur training, assessments, and service quality, helping uphold and elevate Wheely’s standards across the US. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 3+ years of experience delivering high-quality group or classroom training to experienced professionals
- 2+ years in a customer-facing luxury environment, such as five-star hospitality, premium or private aviation, luxury services, or retail
- Proven ability to coach, influence, and challenge others while maintaining trust and credibility
- A hands-on approach to training with the ability to work directly with individuals to improve performance
- A passion for luxury vehicles and knowledge of their specifications is a plus
More about this role
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
As a US Trainer, you will own and protect the quality of Wheely’s service, ensuring our chauffeur partners consistently deliver an exceptional, five-star luxury experience.
Working closely with local operations teams and our global headquarters, you will design, deliver, and continuously refine training content for our chauffeur fleet. This is a hands-on role where you will take ownership of chauffeur training, assessments, and service quality, helping uphold and elevate Wheely’s standards across the US.
This is a fantastic opportunity for hospitality professionals looking to transition into the tech sector. You will...
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