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Customer Success Manager, Education (US)

Whop · Brooklyn, NY · On-site

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About Whop

Whop is the place for business operators. Scale up customer acquisition and distribute your products with a few clicks. Spin up an empire in an afternoon. Backed by Insight.

About the role

You get new education customers live and successful on Whop: coaches, masterminds, bootcamps, and anyone teaching a skill. You run onboarding, get them using the product, and set them up to grow. This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Operator background in education or coaching, or you have run your own online business
  • Top performing CSM or onboarding lead at a high growth startup
  • Strong at running many accounts at once without dropping any
  • Comfortable talking to the person who owns the business
More about this role

Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.

You get new education customers live and successful on Whop: coaches, masterminds, bootcamps, and anyone teaching a skill. You run onboarding, get them using the product, and set them up to grow.

This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop.

Onboard new education customers and get them live fast

Move their programs, communities, and payments onto Whop

Get them using the core product and the rest of the stack

Spot accounts at risk early and fix the problem yourself

Hand healthy, growing accounts to the account team

Operator background in education or coaching, or you have run your own online business

Top performing CSM or onboarding lead at a high growth startup

Strong at running many accounts at once without dropping any

Comfortable talking to the person who owns the business

Best in class base + OTE with competitive equity

Equinox membership

Lunch & dinner M–F

Rent stipend within 0.5 mile of the office

Citi Bike

Ubers home after...

Read the full posting on Whop's site ↗

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