Whop is the place for business operators. Scale up customer acquisition and distribute your products with a few clicks. Spin up an empire in an afternoon. Backed by Insight.
About the role
Every dollar our users earn moves through Whop’s payment partners. As Head of Payment Relations, you’ll own those relationships end to end and turn them into a strategic advantage. Own relationships with our payment partners and run weekly check-ins with each of them Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience in account management, partner management or payments risk at a PSP, acquirer or high-volume merchant or platform
- Fluency in disputes and chargebacks, card network monitoring programs, and how processors make risk decisions
- A track record of building trusted relationships with senior partner contacts, and of pushing back when needed
- Ownership mindset: you see what needs doing and do it without being asked
More about this role
Palo Alto, CA · Full-time, in office
Our mission is to deliver everyone a sustainable income.
Today, 50,000+ people make money on Whop every month, and this year our users will earn more than $7B.
We’re building for a world where 1 billion people earn money on Whop every month.
Every dollar our users earn moves through Whop’s payment partners. As Head of Payment Relations, you’ll own those relationships end to end and turn them into a strategic advantage.
Own relationships with our payment partners and run weekly check-ins with each of them
Monitor dispute and chargeback rates, card network program exposure, reserves and fines across partners, and spot problems before they escalate
Work closely with our Head of Compliance to flag and resolve compliance issues quickly
Experience in account management, partner management or payments risk at a PSP, acquirer or high-volume merchant or platform
Fluency in disputes and chargebacks, card network monitoring programs, and how processors make risk decisions
A track record of building trusted relationships with senior partner contacts, and of pushing back when needed
Ownership mindset: you see what needs doing and do it without being...
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