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Hospitality Lead

Whop · Palo Alto, CA · On-site

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About Whop

Whop is the place for business operators. Scale up customer acquisition and distribute your products with a few clicks. Spin up an empire in an afternoon. Backed by Insight.

About the role

Our Palo Alto office is where the team builds, ships, eats and debates in person 5–6 days a week. The space should make that work easier every single day. We are hiring a Hospitality Lead to run it. You will be the first person every guest meets and the person every employee goes to when they need something done. You will own the front desk, the daily operation of the office, meals, events and the vendors behind all of it. When it works, nobody notices. That is the point. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • You have two to three or more years in hospitality or workplace roles, such as hotel, restaurant or members' club guest services, reception, or office or workplace coordination, ideally including time at a startup
  • You have run a front desk, a busy office or a hospitality floor where guests and requests never stopped coming
  • You are organized at a level other people notice. You track every open request, every reorder and every event detail, and nothing you own gets dropped
  • You have high agency. You see what needs to happen and do it before anyone asks
  • You take full ownership. When something goes wrong, you fix it, tell the right person and make sure it does not happen again
  • People trust you with their needs. They hand you a request and stop thinking about it, because they know you will close the loop
More about this role

Our Palo Alto office is where the team builds, ships, eats and debates in person 5–6 days a week. The space should make that work easier every single day. We are hiring a Hospitality Lead to run it.

You will be the first person every guest meets and the person every employee goes to when they need something done. You will own the front desk, the daily operation of the office, meals, events and the vendors behind all of it. When it works, nobody notices. That is the point.

You will work close to the details, build the systems that keep the office running without reminders, and make sure nothing that lands on your desk gets lost.

You have two to three or more years in hospitality or workplace roles, such as hotel, restaurant or members' club guest services, reception, or office or workplace coordination, ideally including time at a startup

You have run a front desk, a busy office or a hospitality floor where guests and requests never stopped coming

You are organized at a level other people notice. You track every open request, every reorder and every event detail, and nothing you own gets dropped

You have high agency. You see what needs to happen and do it before anyone asks

You...

Read the full posting on Whop's site ↗

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