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Solutions Support Engineer - US East

Wiz · Remote - USA · Remote

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About Wiz

Wiz connects code, cloud, and runtime into one agentic cybersecurity platform. Prevent risk, detect threats, and start secure – across every cloud and AI layer. Backed by Greylock, Index and Insight.

About the role

As a Solutions Support Engineer, you will be a part of a global team responsible for providing outstanding technical support experience. In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and, when needed, creating solutions for customers while scaling our support offering using coding and scripting. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Must be comfortable working 9-6 EST
  • 5+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role
  • 2+ years of experience with Cloud technologies (Azure, AWS, GCP)
  • 1+ years of hands-on experience designing, deploying, and managing production-grade Kubernetes clusters and custom applications
  • Experience in reading or debugging code in one or more of the following: Java, Python, Shell, JavaScript, JSON
  • Proficiency with command-line tools and Linux operating system environments
More about this role

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google , meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create...

Read the full posting on Wiz's site ↗

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