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Technical Escalation & Incident Response Engineer

Wiz · Remote - USA · Remote

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About Wiz

Wiz connects code, cloud, and runtime into one agentic cybersecurity platform. Prevent risk, detect threats, and start secure – across every cloud and AI layer. Backed by Greylock, Index and Insight.

About the role

As a Technical Escalation & Incident Response Engineer, you will own complex technical escalations and drive Product Incident Response. Serving as the primary technical bridge between customer-facing, Product and R&D teams, you will identify systemic risks early and keep regulated and commercial environments in sync. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • 5 years experience in technical escalations, production support, SRE, incident response, or a similar technical role
  • Hands-on experience troubleshooting cloud infrastructure, APIs, networking, authentication, data pipelines, and distributed systems by analyzing logs, traces, and other diagnostic data
  • Experience designing and building tools or systems that support operational processes, using scripting, APIs, automation, and AI assisted workflows
  • Strong ownership, technical judgment, and the ability to drive unfamiliar and complex issues to resolution
  • Strong written and verbal communication skills, with the ability to explain technical findings to different audiences
More about this role

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google , meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create...

Read the full posting on Wiz's site ↗

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