Wonderschool is a leading provider of comprehensive childcare solutions. Wonderschool helps educators, families, and state leaders increase the health of the childcare landscape. Backed by a16z and 500 Global.
About the role
We need a Program Manager to run our state and enterprise engagements. You will own the delivery plan, the client relationship, and the coordination between our clients and our product and engineering teams, across every active project. This is a hands-on role. You will spend your time in project plans, client meetings, spreadsheets of acceptance criteria, and hard conversations about dates.
What they're looking for
- 5+ years of program or project management on complex software delivery. Government or regulated-industry clients strongly preferred
- You have managed contractual milestones, UAT-based acceptance, and formal change control, and you have the scars to show for it
- You write well. Status reports, meeting summaries, and acceptance criteria language will carry your name
- You can run a plan that depends on teams you do not manage, on both sides of the table
- Strongly preferred: experience with child care programs in state government (licensing, subsidy/CCAP, eligibility, or provider systems)
- A plus: state human services or eligibility systems experience, or familiarity with state procurement
More about this role
Wonderschool is the operating system for child care in America. State governments and large enterprises partner with us to run child care licensing, subsidy programs, and provider and family search on our platform. We are growing fast, and every new state or enterprise win becomes a complex, high-stakes delivery engagement.
We need a Program Manager to run our state and enterprise engagements. You will own the delivery plan, the client relationship, and the coordination between our clients and our product and engineering teams, across every active project. This is a hands-on role. You will spend your time in project plans, client meetings, spreadsheets of acceptance criteria, and hard conversations about dates.
You are the person who makes sure what we promise to government and enterprise clients is what gets delivered, on time, on contract, with the paper trail to prove it.
- Own the delivery plan for each engagement across all workstreams. Track milestones, UAT cycles, and acceptance against each contracted statement of work.
- Run the client cadence on every project: weekly status, steering meetings, escalations, and working sessions with agency program staff, legal, and state...
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