Experience a new way to work with Sana and agentic AI from Workday. Backed by Greylock, NEA and Menlo.
About the role
The Specialized Customer Success Manager for CLM (Evisort) is a customer-facing role at the intersection of AI value realization, CLM transformation, and strategic Customer Success. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Develop deep working expertise in Workday CLM (Evisort) capabilities, workflows, personas, and common adoption patterns
- Independently manage a portfolio of customers with clear success plans mapped to defined Specialized CS motions
- Demonstrate measurable adoption and maturity progress, evidenced by improved usage, risk reduction, or value realization signals
- Establish strong, trusted relationships with customer executives and internal partners, with positive feedback on clarity of roles and engagement approach
- Actively participate in refining or validating at least one standardized CLM engagement motion that is repeatable and usable across the Specialized CS organization
- Help identify which CLM-specific motions are ready to scale or graduate as product maturity increase
More about this role
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
Join our team and experience Workday CLM (Evisort) within the...
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