Wunderkind transforms anonymous traffic into revenue by leveraging advanced AI and identity insights, ensuring guaranteed revenue growth through personalized marketing strategies. Backed by Battery.
About the role
Wunderkind is hiring a Head of Client Partnerships to own our client relationships after the sale. You'll lead a team of six Client Partners covering our entire US book of business, and you'll own renewals and expansion across it. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Several years leading a quota-carrying team that owned renewals and expansion, with a record of hitting the targets and growing the book you inherited, not just keeping it
- Relationships with marketing and eCommerce decision makers at brands and retailers, and the standing to be treated as their peer
- Experience selling or leading teams that sold a combination of software and services. You've scoped services, priced them, and defended them in a negotiation
- You can read a client's results, understand their business, and propose a solution
- Fluent in email, SMS, and onsite marketing programs and the ESP and CDP landscape our clients work in
- Comfortable owning a forecast and defending it to a CFO
More about this role
Wunderkind is hiring a Head of Client Partnerships to own our client relationships after the sale. You'll lead a team of six Client Partners covering our entire US book of business, and you'll own renewals and expansion across it.
This is not an account management job in the SaaS sense. Our clients buy results, and most of what they buy from us is a combination of our product and the campaign strategy and services work our teams do around it. The job is to understand each client's business, map our product and services to it, and build a team that does the same. Our clients treat us as advisors, and executive relationships are at the core of this role: you’ll be an executive sponsor for our largest accounts and a trusted partner to their C-suite and senior marketing and eCommerce leaders.
You'll report to the executive who leads our account and services teams, and you'll work directly with the CEO, CFO, Sales, Product, and Partnerships. You’ll partner day to day with Customer Success. They own client delivery; you own the relationship and the commercial plan, and the two need to stay tightly aligned.
The number. Renewals and expansion across the whole book. Success looks like...
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