About the role
The Global CRM Systems Manager is responsible for managing, integrating, and continuously improving Salesforce and HubSpot across the Global Marketing and international Business Development teams. This role will serve as the primary system partner for CRM operations, translating business needs into scalable processes, automation, and reporting solutions that support effective lead management, customer engagement, and pipeline growth.
What they're looking for
- Manage and continuously optimize Salesforce and HubSpot to support Global Marketing and the international BD team
- Provide day-to-day Salesforce administration and user support, including user access, accounts, contacts, leads, opportunities, campaigns, reports, and dashboards
- Build and maintain HubSpot workflows, forms, lists, lead scoring, lifecycle stages, campaigns, and marketing automation
- Design and improve CRM processes across lead capture, qualification, routing, nurturing, sales follow-up, and conversion
- Manage Salesforce & HubSpot integration, including field mapping, data synchronization, system monitoring, and issue resolution
- Maintain CRM data quality and develop reports and dashboards to support operational visibility and business decision-making
More about this role
The Global CRM Systems Manager is responsible for managing, integrating, and continuously improving Salesforce and HubSpot across the Global Marketing and international Business Development teams. This role will serve as the primary system partner for CRM operations, translating business needs into scalable processes, automation, and reporting solutions that support effective lead management, customer engagement, and pipeline growth.
The ideal candidate is both technical and hands-on, with strong ownership, problem-solving, and cross-functional collaboration skills.
This role is 100% remote. Flexibility is required to support international teams and participate in meetings across different time zones when necessary.
- Manage and continuously optimize Salesforce and HubSpot to support Global Marketing and the international BD team
- Provide day-to-day Salesforce administration and user support, including user access, accounts, contacts, leads, opportunities, campaigns, reports, and dashboards
- Build and maintain HubSpot workflows, forms, lists, lead scoring, lifecycle stages, campaigns, and marketing automation
- Design and improve CRM processes across lead capture, qualification,...
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