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About the role
IXL Learning, a global edtech leader with personalized learning products used by millions of students worldwide, is seeking Account Managers to join our growing team. The ideal candidate will have a passion for K-12 education, account management, and customer success. In this role, you will be developing relationships with school administrators across the US to ensure satisfaction throughout the customer life cycle. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- BA/BS Degree required
- Ability to learn and be an expert on the IXL and related platforms
- Classroom experience and/or related educational field experience of 2+ years preferred
- Account Management/Customer Service experience a plus
- Exceptional communication skills - verbal and written
- Presentation skills
More about this role
IXL Learning, a global edtech leader with personalized learning products used by millions of students worldwide, is seeking Account Managers to join our growing team. The ideal candidate will have a passion for K-12 education, account management, and customer success. In this role, you will be developing relationships with school administrators across the US to ensure satisfaction throughout the customer life cycle. You will handle subscription renewals, upselling, customer retention efforts, and engagement activities in your assigned territory focusing on smaller customer accounts.
To be successful in this role, you are proactive, extremely well organized, efficient and very personable with strong communication skills, especially written/email communication. As an Account Manager you must have the ability to handle multiple transactions effectively and efficiently with a customer-service mindset. This position is about efficiency and execution. We are looking for a quick learner who thrives in a fast-paced environment and is self-motivated with outstanding people skills and integrity. You must have internal collaboration skills to work with your account management colleagues,...
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