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About the role
IXL Learning, a global edtech leader with personalized learning products used by millions of students worldwide, is seeking a Lead Account Manager to join our growing team in Raleigh, NC. The Lead Account Manager will serve in a leadership role on the Account Management team, managing a team of Account Managers. You will be responsible for renewal, upsell, customer retention and engagement activities in your assigned territory and a combined team territory achievement. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Minimum of 7 years of educational/sales/account management experience, including at least 3 years in account management, leadership experience preferred
- Proven ability to take on additional projects, above and beyond standard responsibilities of account manager role
- History of providing leadership to other team members by sharing expertise and best practices
- Track record of proactively identifying areas for improvement and sharing strategies and ideas with manager and team
- Demonstrated performance of consistently meeting or exceeding revenue / retention goals, with an understanding of value drivers in achieving successful renewal conversion
- Excellent communication skills
More about this role
IXL Learning, a global edtech leader with personalized learning products used by millions of students worldwide, is seeking a Lead Account Manager to join our growing team in Raleigh, NC. The Lead Account Manager will serve in a leadership role on the Account Management team, managing a team of Account Managers. You will be responsible for renewal, upsell, customer retention and engagement activities in your assigned territory and a combined team territory achievement.
Successful candidates in this role blend their knowledge of IXL processes and systems; deep understanding of our customer base; and expertise navigating challenging situations to coach and manage their assigned teams to achieve goals and grow competencies.
This is a full-time position that requires you to be in our Raleigh, NC, area office.
- Lead, manage and motivate a team of high-performing Account Managers
- Refine processes, grow skill sets, and improve resources on behalf of the account management team
- Oversee and drive team best practices, sharing knowledge and skills on effective territory management and customer communication to maximize customer impact and revenue attainment
- Oversee onboarding process...
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