Turn every store into a top performer. YOOBIC unifies task management, communications, and learning, so frontline teams can execute flawlessly. Backed by Insight.
About the role
We’re looking for a Head of Customer Success, North America to lead our regional customer experience and help shape the next stage of YOOBIC’s Customer Success organisation. You’ll directly lead our Customer Success team and provide leadership and direction across Technical Success and Customer Implementation. Working closely with Account Management, you’ll ensure customers adopt YOOBIC, achieve measurable business outcomes and build long-term partnerships with us. Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
We’re looking for a Head of Customer Success, North America to lead our regional customer experience and help shape the next stage of YOOBIC’s Customer Success organisation.
You’ll directly lead our Customer Success team and provide leadership and direction across Technical Success and Customer Implementation. Working closely with Account Management, you’ll ensure customers adopt YOOBIC, achieve measurable business outcomes and build long-term partnerships with us.
This is a hands-on leadership role with the opportunity to build: developing people, improving how we operate and creating the right customer engagement model for both enterprise and scaled accounts.
YOOBIC is the AI-powered frontline employee experience platform. Global brands across retail, hospitality and manufacturing use YOOBIC to give their frontline teams a single mobile app for their day-to-day tasks and workflows, training and development, and internal communications.
We build for people who don’t sit at a desk including store associates, restaurant teams and field staff and focus on making their working day simpler, faster and more engaging.
Drive adoption and value: Help customers embed YOOBIC into their...
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