Zafran's agentic platform proves what attackers can exploit in your environment, then mobilizes your existing defenses to stop them. Backed by Sequoia and Menlo.
About the role
Build trust from day one and be the face of Zafran throughout the customer lifecycle Monitor platform usage, identify risks early, and deliver insights that turn obstacles into outcomes Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years in a customer-facing role with strong technical exposure
- Fluency in technical environments- comfortable reading logs, understanding APIs, and translating strange bugs into human language
- A knack for turning complex workflows into simple, actionable plans
- Empathy, curiosity, and a bias for doing right by the customer
- Experience with platforms like Jira, Salesforce, Zendesk, Notion, or similar
- Familiarity with REST APIs, browser debugging, logs, or lightweight scripting is a plus, but you don’t need to be a coder
More about this role
As a Technical Account Manager at Zafran, you’ll be the trusted guide helping our customers unlock the full value of our platform. You’ll lead the post-sale journey, from smooth onboarding to measurable success, building deep relationships and tackling tough problems with clarity and empathy. Think of yourself as the connective tissue between customers and our product, someone who thrives at the intersection of technical problem-solving, proactive communication, and customer advocacy.
You’ll become a go-to expert on how Zafran helps security teams slash noise, surface real risks, and take action—fast.
Our Mission: To stop the exploitations of vulnerabilities, everywhere.
What makes us different: In a world where AI-enabled attackers weaponize vulnerabilities within minutes, the old scan-and-patch-everything model no longer holds. Zafran's Exposure Graph continuously maps every vulnerability across your hybrid environment, chains exploitability through real attack paths and proves 90% of "critical" vulnerabilities can't actually reach you. It then neutralizes the real 10% using your compensating controls and safely remediates only where it matters.
Who’s behind us : Zafran is...
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