Zefr is the leader in AI-powered content classifications for brands and advertisers. Backed by Felicis and IVP.
About the role
We are hiring a new Customer Success Manager to oversee the working relationships with Zefr clients on our programmatic product. This person will work with the biggest and best companies in the business, guiding them in effectively utilizing Zefr technology and demonstrating Zefr’s considerable value. Be the primary point of contact for your partners, responsible for both fielding incoming requests from them, and proactively engaging them. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Preferred Experience: 2+ years of customer success management, programmatic trading, or advertising operations experience
- A deep understanding of Google Ads and DV360 is critical for this role. Experience with other Google Marketing Platform suite tools a plus
- Highly proactive and motivated self-starter who takes the initiative to get things done
- Excellent written and verbal communication, with the ability to adjust communication styles at all organization levels both internally as well as with the client
- Strong organizational skills, with ability to effectively prioritize multiple tasks to meet deliverable deadlines
- Strong analytical skills, including high level of comfort with Excel (experience with other analytics tools a plus), and comfort working on data-driven initiatives
More about this role
Zefr is the leading global technology company enabling responsible marketing in walled garden social environments. Zefr’s solutions empower brands to manage their content adjacency on scaled platforms such as YouTube, Meta, TikTok, and Snap, in accordance with industry standard frameworks. Through its patented AI technology, Zefr offers brands and agencies more accurate and transparent solutions for social walled gardens. The company is headquartered in Los Angeles, California, with additional locations across the globe.
We are hiring a new Customer Success Manager to oversee the working relationships with Zefr clients on our programmatic product. This person will work with the biggest and best companies in the business, guiding them in effectively utilizing Zefr technology and demonstrating Zefr’s considerable value.
Help our clients execute campaigns in DV360, Google Ads, and Facebook by sharing tailored performance-enhancing tactics and strategies
Be the primary point of contact for your partners, responsible for both fielding incoming requests from them, and proactively engaging them.
Provide strategic advice and assist in meeting primary KPIs on clients’ advertising...
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