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Principal Product Manager

Zeta Global · New York, NY · On-site

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About Zeta Global

Zeta Global unifies identity, data and AI in one marketing cloud, so enterprise brands can acquire, grow and retain customers across every channel.

About the role

Agent Chaining and Orchestration: Develop and manage the architecture for chaining LLM agents, tools, models, and workflows across complex use cases. Ensure seamless orchestration, handoffs, state management, and integration across the platform.

What they're looking for

  • Product Management Experience: Demonstrated experience leading complex technical products, particularly those involving LLMs, AI agents, workflow systems, developer platforms, ML infrastructure, or AI-driven applications
  • Agentic Systems Expertise: Strong understanding of LLM agents, tool use, orchestration, multi-agent workflows, state management, context management, and the architectural patterns required to operate agentic systems reliably at scale
  • Systems Thinking: Ability to reason across product experience, model behavior, data, infrastructure, APIs, organizational ownership, and operational processes rather than optimizing individual components in isolation
  • Technical Proficiency: Strong technical background with hands-on familiarity with tools such as LangSmith and experience working with APIs, workflow orchestration, LLM agent chaining, MCP, evaluation frameworks, and modern AI development environments
  • Problem-Solving and Prototyping: Demonstrated ability to troubleshoot ambiguous technical problems, rapidly prototype potential solutions, and translate experimentation into scalable product and architectural decisions
  • Communication and Collaboration: Excellent communication skills with the ability to translate highly technical concepts into clear product strategies, operating models, and decisions for technical and non-technical audiences
More about this role

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com .

Agent Chaining and Orchestration: Develop and manage the architecture for chaining LLM agents, tools, models, and workflows across complex use cases. Ensure seamless orchestration, handoffs, state management, and integration across the platform.

Context Graph and Context Architecture: Lead the development of a shared Context Graph...

Read the full posting on Zeta Global's site ↗

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