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About the role
As a Contingent Workforce Operations & Systems Analyst, you will support the day to day execution and continuous improvement of Zillow's Contingent Workforce Program as it pertains to operations and systems.
What they're looking for
- 3+ years of experience in operations, program support, or enablement roles, global or matrixed org experience is a plus
- Experience working with systems and tools that support business operations, with a solid understanding of how workflows translate into execution
- Hands-on experience with a Vendor Management System (VMS) such as Beeline is a strong plus
- Familiarity with Workday workflows, particularly contingent worker lifecycle processes (onboarding, extensions, offboarding, conversions)
- Comfortable troubleshooting system integration issues (e.g., Beeline to Workday) or partnering with technical teams to resolve them
- Ability to translate business needs into clear, actionable requirements and support execution through systems and processes
More about this role
Zillow's Contingent Workforce (CW) team enables the company to scale talent in a flexible, compliant, and efficient way. We partner closely with the Employee Service Center (ESC), Product, Talent Acquisition, Procurement, and business leaders to deliver a seamless experience for hiring managers and contingent workers.
Our team sits at the intersection of people, process, and systems, ensuring that the workflows and tools that power the contingent workforce program operate smoothly and evolve with the needs of the business.
As a Contingent Workforce Operations & Systems Analyst, you will support the day to day execution and continuous improvement of Zillow's Contingent Workforce Program as it pertains to operations and systems.
This role is the operational engine behind the CW Program: ensuring that workflows, escalations, documentation, and system configurations are managed effectively so the business can run smoothly. You will translate program needs into clear, actionable updates across our Vendor Management System (VMS), Beeline, and Workday (HRIS), ensuring workflows are scalable, consistent, and operating effectively across regions.
You'll play a key role in connecting...
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