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Product Operations Manager

Zip · San Francisco · Remote

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About Zip

Orchestrate the entire intake-to-pay process with the leading AI procurement platform. Zip uses purpose-built AI agents to automate global sourcing, compliance, and spend. Backed by Y Combinator and CRV.

About the role

As a Product Operations Manager for strategic programs, you will help lead our most important cross-functional product programs, including company-critical launches and large-scale customer rollouts, while owning the operating cadence for roadmap, planning and launch enablement. You will work cross-functionally to establish clear plans, align teams, surface risks, and drive decisions.

What they're looking for

  • 4-8+ years of experience in product operations, technical program management, product management, business operations, or a related role within a technology company
  • Demonstrated success leading complex, high-stakes, cross-functional product launches or multi-quarter programs from strategy through rollout and adoption
  • Experience designing or running roadmap, prioritization, and planning cadences across multiple product and engineering teams
  • A track record of building repeatable systems and ways of working – not just executing within existing ones
  • Strong written and verbal communication, including experience delivering concise, decision-ready updates to executives and senior stakeholders
  • Experience in enterprise B2B SaaS, complex customer implementations, migrations, or phased product rollouts is preferred
More about this role

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

As a Product Operations Manager for strategic programs, you will help lead our most important cross-functional product programs, including company-critical launches and large-scale customer rollouts, while owning the operating cadence for roadmap, planning and launch...

Read the full posting on Zip's site ↗

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