Backed by Khosla and Founders Fund.
About the role
Zocdoc is looking for a Senior Site Reliability Engineer to keep our production systems reliable, observable, and recoverable. Patients and providers depend on our platform to find and book care. Reliability here means understanding a request's full path across the edge, cloud infrastructure, services, and integrations, not just whether one service is up. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years in Site Reliability, Production, Platform, or DevOps Engineering supporting consumer-facing web applications or distributed production systems
- 2+ years of on-call in a 24/7 cloud production environment, including leading incident response and delivering durable remediation
- Hands-on experience building observability, including structured logging, distributed tracing, alerting, and SLOs
- Experience designing for failure in distributed systems, such as timeouts, retries, load shedding, and graceful degradation
- Production experience with AWS and container platforms such as ECS, EKS, or Kubernetes
- Solid Linux fundamentals, including patching, performance troubleshooting, and container internals
More about this role
Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Zocdoc is looking for a Senior Site Reliability Engineer to keep our production systems reliable, observable, and recoverable. Patients and providers depend on our platform to find and book care. Reliability here means understanding a request's full path across the edge, cloud infrastructure,...
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